Tech
Triumph
High Tech Optimization
Situation
A high-tech company providing solutions for businesses, schools, homes, and hybrid environments worldwide was in dire need of advanced automation. Their customer, order, and vendor payment management systems were disjointed, and their sales processes were complex. To address these challenges, they turned to Suitefy for a streamlined solution.
Challenges
- The company's operations were hampered by multiple systems that lacked ERP integrations.
- For instance, online orders, direct sales, distributor sales, Zoom sales, demo-to-buy, and Hardware-as-a-Service (HaaS) processes.
- Managing multiple customer types, payment terms, warehouses, and distribution centers added to the complexity.
- Moreover, their procurement process flows and vendor payments needed significant improvement to enhance efficiency.
Solution
- Suitefy stepped in to implement NetSuite SuiteSuccess to create a unified system.
- Using MuleSoft, Suitefy integrated Salesforce, NetSuite, and 3PL ensuring seamless operations.
- Item management and multiple price-level process flows were also established.
- Additionally, Suitefy enhanced vendor management and procurement processes and implemented NetSuite Advanced Electronic Bank Payments to automate vendor payments.
Results
Customer
Management
Automation.
Customer
Invoice
Automation.
Consolidated
Inventory View.
Order
Management
Automation.
RMA
Process
Automation.
Vendor
Payments
Automation.
Modules
Finance
Procurement
Advanced Order Management
Manufacturing WIP
Fixed Assets Management
Electronic Bank Payments
Salesforce
3PL Systems
Magento
We streamline your
NetSuite Implementation
from the start!
Get in touch with us for expert guidance.
Phone:
+1 (302) 543-2295
Email
marketing@suitefy.com